How to solve attachement/storage problem in Freescout

I have problems uploading attachements to outgoing messages in Freescout. I get the following error in the logs: Impossible to create the root directory “/var/www…{“userId”:1,”email”:”XXX”,”exception”:”[object] (LeagueFlysystemException(code: 0): Impossible to create the root directory “/var/www/…/httpdocs/XX/storage/app/attachment/1/7/1”. at /var/www/vhosts/…/httpdocs/XX/vendor/league/flysystem/src/Adapter/Local.php:106)

According to the following link there is an explanation how to configure the webserver so that the application can update itself, which seems to be the problem.

In the system status I get the message that there are non-writeable files in my ….storage/framework/cache/data/…. section. The system tells me to run the following command:

chown -R www-data:www-data /var/www/vhosts/domain/httpdocs/installation-folder

However, after running that command, Freescout could not be reached anymore and I just get a blank screen when trying to open the application.

I also tried to update the directory/file permissions for the storage-folder and sub-folders manually to 775 but some files and directories remain unchanged at 755.

Any ideas what I am doing wrong or what can be done to solve this issue?

Thank you.

from Newest questions tagged laravel-5 – Stack Overflow

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